Servicing business

During this time period ABN AMRO grew from 18th with a 1.0 market share to 7th with a 2.9 market share.

  • Economies of scale provide significant cost advantages
  • As with well-developed markets, servicing has relatively thin margins, placing an emphasis on efficient processes

Industry consolidation

All Others Top 10

1997

2002

All Others Top 10

1997

2002

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