MortgageVox: Customer Service Archives

Customer Service Archives

Oct14	Customer Service Making it Right in Mortgage Industry Taffy Wagner October 14, 2006 Know More: Customer Service 2.0, Customer Service Maybe it is just me but I think we could offer US Bank some suggestions on making this situation right which would show they are about customer service and not about the dollars. In essence, they are wrong because this... Posted at 6:45 PM \| Permalink
Oct14	Resolution for Company Mistake Taffy Wagner October 14, 2006 I believe that when a company makes a mistake especially at the expense of the customer, they should make it right by removing all penalties that the customer incurred. Why does it seem as if when a company makes a... Continue Reading Posted at 5:45 PM \| Permalink
Oct10	Customer Interest at Heart Taffy Wagner October 10, 2006 Let’s say you have a customer walk in and they are looking for a house. Once you begin looking over their finances, you discover that if they waited six months they will have a better chance of receiving a lower... Continue Reading Posted at 6:23 AM \| Permalink
	Customer Service Suggestions Taffy Wagner October 10, 2006 I have been talking about customer service for some time now. I wanted to give the readers the opportunity to share with each other some customer service suggestions. Whether it is in dealing with new customers, repeat customers, internet customers... Continue Reading Posted at 5:40 AM \| Permalink
	Internet Customer and Customer Service Taffy Wagner October 10, 2006 I am sure there are several of you that have an internet presence and receive customers from the internet. How do you handle the customer service when dealing with an internet customer? Do you establish a relationship first and then... Continue Reading Posted at 4:35 AM \| Permalink
	Customer Service with Your Vendors Taffy Wagner October 10, 2006 As a mortgage banker, broker or consultant, I am sure that you have various vendors that you use. Have you ever thought that you are a customer to the vendor? How do you treat your vendors? My husband and I... Continue Reading Posted at 3:18 AM \| Permalink \| Comments
	Thanking Your Customer Customer Service Grows Your Business Can You Effectively Communicate With Customers? How do you handle Customer Complaints? What Does Your Customer Service Say About You? Customer Service When it Counts Customer Service in the Mortgage Industry VP at Topdot Mortgage Lender's Responsibility or Consumer Maranatha Mortgage Questions Lead to Answers which lead to Solutions Customer Service Tips in the Mortgage Industry Mortgage Lender 1 - 10

Customer Service Archives

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Oct14	Customer Service Making it Right in Mortgage Industry Taffy Wagner October 14, 2006 Know More: Customer Service 2.0, Customer Service Maybe it is just me but I think we could offer US Bank some suggestions on making this situation right which would show they are about customer service and not about the dollars. In essence, they are wrong because this... Posted at 6:45 PM \| Permalink
Oct14	Resolution for Company Mistake Taffy Wagner October 14, 2006 I believe that when a company makes a mistake especially at the expense of the customer, they should make it right by removing all penalties that the customer incurred. Why does it seem as if when a company makes a... Continue Reading Posted at 5:45 PM \| Permalink
Oct10	Customer Interest at Heart Taffy Wagner October 10, 2006 Let’s say you have a customer walk in and they are looking for a house. Once you begin looking over their finances, you discover that if they waited six months they will have a better chance of receiving a lower... Continue Reading Posted at 6:23 AM \| Permalink
	Customer Service Suggestions Taffy Wagner October 10, 2006 I have been talking about customer service for some time now. I wanted to give the readers the opportunity to share with each other some customer service suggestions. Whether it is in dealing with new customers, repeat customers, internet customers... Continue Reading Posted at 5:40 AM \| Permalink
	Internet Customer and Customer Service Taffy Wagner October 10, 2006 I am sure there are several of you that have an internet presence and receive customers from the internet. How do you handle the customer service when dealing with an internet customer? Do you establish a relationship first and then... Continue Reading Posted at 4:35 AM \| Permalink
	Customer Service with Your Vendors Taffy Wagner October 10, 2006 As a mortgage banker, broker or consultant, I am sure that you have various vendors that you use. Have you ever thought that you are a customer to the vendor? How do you treat your vendors? My husband and I... Continue Reading Posted at 3:18 AM \| Permalink \| Comments
	Thanking Your Customer Customer Service Grows Your Business Can You Effectively Communicate With Customers? How do you handle Customer Complaints? What Does Your Customer Service Say About You? Customer Service When it Counts Customer Service in the Mortgage Industry VP at Topdot Mortgage Lender's Responsibility or Consumer Maranatha Mortgage Questions Lead to Answers which lead to Solutions Customer Service Tips in the Mortgage Industry Mortgage Lender 1 - 10

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