Let’s say you have a customer walk in and they are looking for a house. Once you begin looking over their finances, you discover that if they waited six months they will have a better chance of receiving a lower interest rate. How do you handle this? Do you inform the customer of all the options and what you think would be best for their situation? Ensuring them that you want what is best for them and you are not just interested in making a commission off of them! Or do you place them in a loan that they cannot afford and tell them it will be okay after a few months? Have you ever heard of anything like this? I believe that when you are making a decision, if you have the customers interest as your focus and doing what is best for them, you cannot go wrong.
